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Work
I am passionate about understanding people’s needs and creating solutions that enable them to achieve better outcomes. My clinical background has proven a great asset in this process and helped me see the big picture, while empathizing with individual patients, caregivers and clinicians. Below are a few examples that illustrate how I accomplished this in practice.
Customer Discovery
customer development | interviews
photovoice | personas | jobs to be done
Defining the value proposition of an AI-solution for refractory epilepsy risk stratification
stakeholder mapping | interviews | use cases
Product Strategy
product development | wireframes | roadmap
design thinking | journey mapping | rapid prototyping
MVP for a precision medicine service
service design | customer journey | experience design
Service prototype: physical therapy virtual visits for older people
field observation | rapid prototyping
User Experience
usability testing | contextual inquiry | recommendations
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